Could we change the schedule after booking has been confirmed?
Reschedule your trip is subjected to vehicle available. Anywhere, any change of pick up date, please inform us as least 24 hours before pick up.
When should I receive driver details?
You will receive the driver details one day before pick up date via WhatsApp.
When I need to book a private taxi / car from Singapore to Malaysia?
You can book our private taxi / car services anytime but we do recommend to book at least 2 days in advance especially for weekend trip.
Can I change my pick up date or pick up time?
Any changes you want to make for your trip, please inform us 2 days or early so that we can rearrange your transport to pick up. Anywhere, it is subject to vehicle & driver availability.
Is there any difference in prices for one way trip and round trip?
Round trip is cheaper than one way trip for selected destination. Kindly refer to our prices listed in our website. Click here –> Transfer Rates
Prices shown here are per vehicle or per passenger?
Prices shown in rates page is per vehicle.
Any additional charge imposed for the private taxi/car transfer?
No extra charge will be imposed to you unless you added another location to drop off. We will consider another trip. Our price includes toll fee, fuel and checkpoint fee. (Peak Season Charge apply for selected Holidays)
Where should I pay the private transport fee?
You can directly pay through online by credit card or PAYNOW (in Singapore Dollar) or direct pay the cash to our driver. We allow our driver to receipt the cash.
How much the surcharge for additional pick-up or drop-off location?
A surcharge applies of SGD 10 for any additional pick-up and drop-off locations. Direct pay the cash to driver.
What type of private taxi / car available?
How many seater of your private taxi / car?
We have 6 seater to 10 seater private taxi / car for you to choose. Anywhere, we will help you to decide the appropriate MPV car for your trip.
Do you provide private taxi/car transfer for return trip?
Yes. We provide private transfer service for single trip, return trip or day trip .
Do you provide only transfer from Singapore to Johor Bahru?
We not only provide private taxi / car transfer service from Singapore to Johor Bahru but also provide long journey transfer from:
- Singapore to Malaysia
- Singapore to Kuala Lumpur (KL)
- Singapore to Genting Highlands
- Singapore to Cameron Highlands
- Singapore to Malacca
- Singapore to Legoland Malaysia
- Singapore to Desaru
- Singapore to Mersing
Kindly contact us or WhatsApp us for more details.
How long the journey from Singapore to Legoland Malaysia?
It is estimated 1 hour and 30 minutes’ drive from Singapore to Legoland Malaysia. Anywhere, it’s depend on the day of traffic condition and pick up location from Singapore.
Do passengers need to get off from your private taxi/car at Woodlands Checkpoint and Johor Custom?
Passengers are not required to get off if they take our private taxi service. However, passengers need to get off with their travel luggage if they hire the tour bus and van.
How do passenger(s) meet with your driver in the airport when they arrive?
Our driver will have your details and will contact you once you arrive the airport to pick you up. We will send the driver details to you 1 day before the traveling date.
How much the overtime surcharge for Changi Airport or Senai Airport pick-up?
Our drivers will be waiting for you up to 1 hour for free. A surcharge applies of SGD 20 per ONE hour if the waiting time exceed 1 hour. Direct pay the cash to driver.
What happens if I need to cancel my booking?
A1: We do not impose any cancellation fee but would appreciate if you could inform at least 1 – 2 days before your travelling date for any cancellations.